Luxer One Blog

The Luxer One Innovation Blog

5 Barriers (And Solutions) to Resident Adoption of Package Lockers

Posted by Luxer One on May 11, 2017 6:01:41 PM
As a multifamily property manager, one of the most important ways to optimize your package lockers is to make sure that all of your residents are properly set up to use the service. When you have 100% resident adoption, you get the maximum benefit out of your lockers.
Residents are typically excited to use the lockers, and when they're well-implemented, residents love package lockers. However, an apartment complex can inadvertantly make it more difficult for residents to embrace the new system. The key to high adoption rates is to avoid putting up these barriers to resident adoption. 
What are these barriers, and how can you side-step them? 
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Topics: Package Lockers, Tips, Technology

Resident Perspective: "Putting the 'Luxe' in Luxury Loft Living!"

Posted by Luxer One on Mar 21, 2017 4:01:27 PM

One of the key benefits of an automated package management system is that your residents are going to be happier living in your apartment complex than before. Happy residents make for a successful multifamily property; boost resident satisfaction, and you improve retention rates, garner positive online reviews, and make managing your property a more enjoyable experience overall.

So what do residents actually think of a package locker system?

Check out this firsthand account (complete with a cameo from her pup!) from a resident at The Lofts of Merchants Row, which installed a new Luxer Lockers system in 2017.

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Topics: Package Delivery, Luxer One, Package Lockers

6 Questions to Ask Yourself Before Getting Package Lockers

Posted by Luxer One on Feb 15, 2017 1:46:08 PM

Package lockers are a big investment. If you're considering getting a locker system, it's important to ask these six questions during your due diligence. You'll set your property up to make the most out of your lockers, and also avoid several potential headaches down the road. Know what to prepare for now, and you'll prime your property for years of simple, easy-to-use automated package acceptance.

If you're looking for hard data on the package problem, check out this infographic.

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Topics: Package Management, Package Lockers, Tips

How Does Video Surveillance Improve Your Package Management Solution?

Posted by Luxer One on Jan 24, 2017 4:07:11 PM

Automated package acceptance is a game-changer. You don’t need to babysit every delivery, you don’t need to micromanage every pickup, and your residents don’t need to worry about packages sitting, unsecure, on their doorsteps.

While 24/7 automated pickup takes a huge amount of work and worry off your plate, it does raise a concern: people are interacting with a valuable part of your property unsupervised. What happens if something goes wrong? 

That’s where video surveillance comes in. Proper video security that captures the entire package acceptance area – either a full shot of your lockers or package room – is crucial to getting a complete package management solution. If something goes wrong in that final mile of package delivery, you should know that someone behind the scenes has your back.

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Topics: Luxer One, Package Management, Safety & Security, Technology

Lockers and Lasers: The High Tech Evolution of Package Management

Posted by Luxer One on Jan 13, 2017 11:43:03 AM

Technology plays a crucial part in the development of new multifamily amenities. When Luxer One was founded, we made it our mission to always pursue new and creative ways to solve the package problem for our customers. This year, we’re pleased to be the first vendor in multifamily to offer The Smart Package Room®, a new addition to our suite of locker & package room offerings.

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Topics: Luxer One, Package Management, Technology

3 Property Management Productivity Tips for 2017

Posted by Luxer One on Jan 2, 2017 4:48:34 PM

If you commit to just one resolution this new year, shoot for the grandmaster of them all: increasing productivity. When you increase your productivity, you save time and can greatly improve your entire community.

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Topics: Property Management, Tips

5 Surprising Multifamily Holiday Package Statistics

Posted by Luxer One on Dec 21, 2016 1:10:57 PM

The holidays are a crazy time for package delivery. With the rush to order presents for friends and family, it's no surprise that the amount of deliveries increases.

This year, "increase" is putting it lightly.

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Topics: Holiday, Package Management

Fun and Festive Holiday Ideas for Property Managers [Part 3: A Helping Hand]

Posted by Luxer One on Dec 20, 2016 10:00:45 AM

In Part 1 and Part 2, we talked about decorating, snacks, and events. All these holiday ideas have been in the interest of making life better for your residents, and this final post drives that home.

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Topics: Holiday, Property Management, Tips

Fun and Festive Holiday Ideas for Property Managers [Part 2: Events]

Posted by Luxer One on Dec 18, 2016 10:40:00 AM

Check out Part 1 here.

As the days get colder, and you start to see your breath in the air, give your residents an extra reason to emerge from their cozy apartments. 

The extra mile that you go to create memorable holiday experiences can go a long way toward making your residents happy!

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Topics: Holiday, Property Management, Tips

Fun and Festive Holiday Ideas for Property Managers [Part 1: Decorations]

Posted by Luxer One on Dec 15, 2016 5:54:08 PM

The holiday season is a perfect time to strengthen the bonds of your community with a bit of festive cheer!

Creating the right ambiance is a simple way to put your residents in high spirits. Set the holiday mood with the sights, smells, and tastes of the season. 

So, how do you create those warm, fuzzy feelings?

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Topics: Holiday, Property Management, Tips

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The Luxer One Innovation Blog

Welcome to your one-stop destination for the latest in package acceptance and delivery innovations! Subscribe to this blog to learn how multifamily communities can stand out with smart technology and unique amenities that keep residents happy. 

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