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How This Top University Fixed Their Student Package Problem - Without Adding Headcount

Posted by Luxer One
on Sep 3, 2019 10:55:38 AM

School is in session, and university mailrooms around the country are starting to panic. Freshmen are receiving their first care packages, and students are ordering supplies and books from Amazon more than ever before. Students are lined up out the door of the mailroom - and in some cases, they may need to wait 15-20 minutes just to pick up their package.

 

When you're a busy college student, you don't have 15-20 minutes to wait! For mailroom employees, they're feeling overworked and tired of dodging complaints about the wait times.

 

One university in particular, a top public school in California, experienced these issues and wanted a solution. Using Luxer One, they solved their most pressing problems and future-proofed themselves from the inevitable increase in package volume in the coming years. In this case study, we interviewed this university about the process to implement Luxer One and the impact it has had on their student experience. 

 

Don't have time to read this now? Download a one-page PDF version of this case study.

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Topics: Package Delivery, Package Management, Package Lockers, Tips, Interview, FirstLookUniversity

Here's Why Your Campus Mailroom Needs Package Lockers

Posted by Luxer One
on Aug 26, 2019 9:48:48 AM

 

If you aren't already aware, Amazon has changed everything. Your incoming freshman are no longer going to the local Target or student store to get everything they need for their first dorm - they're going to order it all online. This means multiple package deliveries for every new student. They're expecting a place to keep their stuff safe while they are in class, and the convenience to pick it up whenever they want. 

 

In this article we discuss how the overwhelming paradigm shift in consumer shopping behavior has created a new problem you need to prepare for, and the best ways to do it.

 

Wondering how other universities are handling it? See our comprehensive case study on how a top California school made their package pickup times 60% faster. 

 

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Topics: Package Delivery, Package Management, Package Lockers, Tips, FirstLookUniversity

[CR80 News] How Smart Lockers Will Improve Your Campus Mailroom

Posted by Luxer One
on Aug 2, 2019 10:05:18 AM

Our very own Tyler Hansen, VP of Sales and Business Development, discusses Luxer One's smart locker solutions for higher education. With a host of locker solutions tailored specifically to the college campus, Luxer One is deploying smart lockers for package pick up and return, for use in campus mailrooms, and fully featured self-contained smart locker rooms for unattended environments.

 

Watch the video below, or read on for a full transcript.

 

Luxer One provides smart locker solutions for universities. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Luxer One, Trade Shows, Package Management, Package Lockers, Technology, Interview, FirstLookUniversity

Luxer One on Becoming a Certified RealPage Exchange AppPartner

Posted by Luxer One
on Jun 20, 2018 11:20:17 AM

Big news—we’re excited to announce that Luxer One has become a Certified RealPage Exchange AppPartner. We've been working to build this integration with the RealPage team to make life easier for our customers. This deeper partnership with RealPage allows us to do just that—we're working together to provide our shared customers with an unparalleled level of service.

 

Beyond software, RealPage has also selected Luxer One as the hardware provider to service RealPage clients’ package locker needs. Read further for details on the RealPage and Luxer One integration. 

 

This article was published as a press release on June 12, 2018. You can check out the full release here.

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Topics: Luxer One, Property Management, Technology, FirstLookResidential, FirstLookUniversity

6 Questions to Ask Yourself Before Getting Package Lockers

Posted by Luxer One
on Feb 15, 2017 1:46:08 PM

Package lockers are a big investment. If you're considering getting a locker system, it's important to ask these six questions during your due diligence. You'll set your property up to make the most out of your lockers, and also avoid several potential headaches down the road. Know what to prepare for now, and you'll prime your property for years of simple, easy-to-use automated package acceptance.

 

If you're looking for hard data on the package problem, check out this infographic.

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Topics: Package Management, Package Lockers, Tips, FirstLookResidential, FirstLookUniversity

How Does Video Surveillance Improve Your Package Management Solution?

Posted by Luxer One
on Jan 24, 2017 4:07:11 PM

Automated package acceptance is a game-changer. You don’t need to babysit every delivery, you don’t need to micromanage every pickup, and your residents don’t need to worry about packages sitting, unsecure, on their doorsteps.

 

 

While 24/7 automated pickup takes a huge amount of work and worry off your plate, it does raise a concern: people are interacting with a valuable part of your property unsupervised. What happens if something goes wrong? 

That’s where video surveillance comes in. Proper video security that captures the entire package acceptance area – either a full shot of your lockers or package room – is crucial to getting a complete package management solution. If something goes wrong in that final mile of package delivery, you should know that someone behind the scenes has your back.

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Topics: Luxer One, Package Management, Safety & Security, Technology, FirstLookResidential, FirstLookUniversity

The Luxer One Innovation Blog

Welcome to your one-stop destination for the latest in package acceptance and delivery innovations! Subscribe to this blog to learn how multifamily communities can stand out with smart technology and unique amenities that keep residents happy. 

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