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Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

Posted by Luxer One
on Nov 14, 2019 10:04:53 AM

At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One's smart lockers to their existing workflows.  

 

Read the press release below, or view the original on Business Wire here.

 

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Insider, Luxer One, Technology

Accessibility: How Luxer One Makes Package Pickup Easy For Everyone

Posted by Luxer One
on Nov 11, 2019 7:34:20 AM

Over 57 million Americans are living with a disability. These include hearing, visual, cognitive, and ambulatory impairments. At Luxer One, we know that many of our users will need special assistance to retrieve their packages from our lockers, which is why our electronic package lockers are designed to comply with the Americans with Disabilities Act of 1990 (ADA) and 2010 ADA Standards for Accessible Design.

 

Our mission is to relentlessly improve how the world receives goods, and that includes our fans across the spectrum of ability. That's why we're introducing the “Locker Accessibility Initiative.” This effectively enables all users to easily pick up packages from the Luxer One smart locker systems at over 4,500 locations. The initiative includes accommodations for users with visual, hearing, cognitive, or physical limitations. Through the use of the features we discuss below, we aim to make package pickup quick and easy for everyone. 

 

Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Insider, Package Delivery, Luxer One, Package Management, Package Lockers, Safety & Security, Tips, Technology

How Luxer One Beats Competitors With Unparalleled Customer Service

Posted by Luxer One
on Oct 8, 2019 9:55:26 AM

At Luxer One, we're laser-focused on our customers. We strive to respond rapidly and deliver our product as quickly as possible. Many folks may shop around before deciding to partner with Luxer One, and some even buy into another company before making the switch. Unfortunately, a hasty purchase decision can end up costing customers more money in the long term when they find their needs aren't being fully met.

 

One property owner in particular experienced a handful of issues with another locker company and decided to look elsewhere. He reached out to our team at Luxer One, and had a much more positive experience. In this case study, we interviewed Los Angeles-based Craig Tomita about the process of implementing Luxer One and the impact that excellent customer service had in his experience. 

 

Don't have time to read this now? Download a one-page PDF version of this case study.

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Topics: Insider, Package Delivery, Luxer One, Package Management, Package Lockers, Security, Tips, Interview, FirstLookResidential

How One Insurance Company Eliminated Their Mailroom And Fixed Their Package Problem

Posted by Luxer One
on Sep 30, 2019 9:39:39 AM

For a company to be successful, it needs to find ways to save time and money and use those resources to grow their business. Many businesses receive important packages or hard copy files on a regular basis and need an efficient way to manage and locate these assets. Insurance companies, for example, receive stacks of vital (and sometimes irreplaceable) paperwork from clients daily. They also need to send out paperwork for hard signatures. Without a mailroom and corresponding staff in place to manage this, it can be difficult to sort through this paperwork and make sure nothing gets lots. This can result in hours of lost time or even lost files. 

 

One company in particular, a top insurance company in Canada, experienced these issues and desperately needed a solution. They approached our team at Luxer One, and we solved their most pressing accountability and document-tracking problems. Together, we were able to future-proof their business from future growing pains. In this case study, we interviewed a company representative about their experience implementing Luxer One and the impact it has had on their daily business. 

 

Don't have time to read this now? Download a one-page PDF version of this case study.

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Topics: Insider, Package Delivery, Luxer One, Package Management, Package Lockers, Security, Tips, Interview, FirstLookOffice

[Apple Insider] Apple Business Solutions: Luxer One Parcel Lockers

Posted by Luxer One
on Aug 23, 2019 9:35:32 AM

At Luxer One, we use only the highest quality materials available to maintain security and integrity in our products. That's why when it came time to select a platform to run our proprietary software, we chose Apple's iOS. As the most secure hardware on the market and a UI most customers are already familiar with, we believe this provides the most seamless experience for the customer.

 

Apple Insider has been the most trusted review and news site for everything Apple since 1997. In this article, writer Amber Neely explores Luxer One's unique use-case for the Apple iPad and iOS software.

 

Read the full article below, or see the original article on Apple Insider.

 

Luxer One builds the world's smartest lockers for multifamily residences, university, retail, and office. Want to learn more? Reach out to a member of our team here

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Topics: Insider, Luxer One, Security, Safety & Security, Technology, Interview

Core Values Showcase: Melina Aguilar - Accounting Clerk

Posted by Luxer One
on Aug 21, 2019 8:58:24 AM

At Luxer One, we're on a mission to relentlessly improve how the world receives goods. How do we do that? We hire the best people possible who will join us as we challenge the status quo and redefine package management across industries. Our employees live our core values every day - they embody pride and ownership in Luxer One, they are solutions driven, they respond rapidly, and they always do the right thing.

 

In this new series, we will highlight the incredible people behind Luxer One, starting with Melina Aguilar. Melina is a recent winner of a Luxer One core value award. She works on the finance team, supporting customers with billing inquiries and compliance.  

 

Want to work at Luxer One? We want the best people on our team! See a list of our current openings here.


 
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Topics: Insider, Luxer One, Interview

Interview with Melody Akhtari: Creating Magical Package Delivery Solutions

Posted by Luxer One
on Jun 3, 2019 8:40:41 AM

In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem.

 

Melody Akhtari, Director of Marketing & Communications at Luxer One, says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

 

In this episode of The Future of Living Podcast, Blake Miller and Melody discuss:

Read the interview transcript below, or listen to the original 25-minute podcast here.

 

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Topics: Insider, Package Delivery, Property Management, Package Management, Package Lockers, Tips, Technology, Interview, FirstLookResidential

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