This year, shoppers smashed previous records for Black Friday and Cyber Monday spending, with over $7.9 billion spent online. As a result, multifamily properties have been bracing for the millions of package deliveries following in their wake. The dust has settled from Black Friday, and we've pulled a snapshot of package delivery statistics from thousands of Luxer One systems across the United States. These stats shed light on the aftermath of “the largest online shopping day in US history”, and paint a picture of the unique package management challenges apartment communities face every December.
In 2005 when Arik Levy founded our sister company, Laundry Locker, he had just one employee: himself. Thirteen years and over one hundred team members later, Arik has founded three successful companies, including Luxer One.
On this episode of the Business Building Rockstars Show, Nicole Holland interviews Arik on his entrepreneurial journey and the vision, sacrifices, and determination it took to build Luxer One.
On June 13-16, 2018, we joined over 9,000 attendees at the biggest multifamily event of the year: The National Apartment Association's Apartmentalize. This year's event took place in sunny San Diego, where we spent four jam-packed days attending sessions, holding one-on-one meetings, hearing incredible speakers, and meeting hundreds of fellow attendees at our two Exhibit Hall booths.
Read on for a recap of the new solutions we showcased at our booths.
Big news—we’re excited to announce that Luxer One has become a Certified RealPage Exchange AppPartner. We've been working to build this integration with the RealPage team to make life easier for our customers. This deeper partnership with RealPage allows us to do just that—we're working together to provide our shared customers with an unparalleled level of service.
Beyond software, RealPage has also selected Luxer One as the hardware provider to service RealPage clients’ package locker needs. Read further for details on the RealPage and Luxer One integration.
This article was published as a press release on June 12, 2018. You can check out the full release here.
Effective package management is never one-size-fits-all, which is why we've introduced the 4-Door Locker: a Luxer One add-on unit designed to provide additional flexibility to your package management solution. Read below to learn about the 4-Door unit's dimensions, functionality, and its very unique ability to double as a dry cleaning locker.
Luxer One has grown explosively in the past year, so we've updated our website to reflect all the changes. The new LuxerOne.com has been redesigned from the ground up to make it easy for you to explore and find the solutions you need.
Here’s what you’ll find when you visit the new and improved site:
What happens when a mailroom gets "smart"? That's the question that the team at Tribeca Apartments in St. Louis asked themselves in designing a completely reimagined mailroom. The smart technology apartment community comes complete with a Luxer One package locker system, plus TV screens showing local events & weather, and even a marketplace with snacks and drinks for purchase. Read further for more on this community's creative spin on modern-day amenities.
There’s something uniquely frustrating about having a package stolen right off your doorstep, and it’s an alarmingly common problem. With year-over-year package delivery on the rise (an estimated 20% increase every year), packages are becoming an even more enticing target for “porch pirates”.
CNBC explores how shoppers and residents are seeking ways to protect their packages from these porch pirates, and many are turning to package lockers. Check out their take on the issue below.
One of the key benefits of an automated package management system is that your residents are going to be happier living in your apartment complex than before. Happy residents make for a successful multifamily property; boost resident satisfaction, and you improve retention rates, garner positive online reviews, and make managing your property a more enjoyable experience overall.
So what do residents actually think of a package locker system?
Check out this firsthand account (complete with a cameo from her pup!) from a resident at The Lofts of Merchants Row, which installed a new Luxer Lockers system in 2017.
Automated package acceptance is a game-changer. You don’t need to babysit every delivery, you don’t need to micromanage every pickup, and your residents don’t need to worry about packages sitting, unsecure, on their doorsteps.
While 24/7 automated pickup takes a huge amount of work and worry off your plate, it does raise a concern: people are interacting with a valuable part of your property unsupervised. What happens if something goes wrong?
That’s where video surveillance comes in. Proper video security that captures the entire package acceptance area – either a full shot of your lockers or package room – is crucial to getting a complete package management solution. If something goes wrong in that final mile of package delivery, you should know that someone behind the scenes has your back.