This year, shoppers smashed previous records for Black Friday and Cyber Monday spending, with over $7.9 billion spent online. As a result, multifamily properties have been bracing for the millions of package deliveries following in their wake. The dust has settled from Black Friday, and we've pulled a snapshot of package delivery statistics from thousands of Luxer One systems across the United States. These stats shed light on the aftermath of “the largest online shopping day in US history”, and paint a picture of the unique package management challenges apartment communities face every December.
There’s something uniquely frustrating about having a package stolen right off your doorstep, and it’s an alarmingly common problem. With year-over-year package delivery on the rise (an estimated 20% increase every year), packages are becoming an even more enticing target for “porch pirates”.
CNBC explores how shoppers and residents are seeking ways to protect their packages from these porch pirates, and many are turning to package lockers. Check out their take on the issue below.
One of the key benefits of an automated package management system is that your residents are going to be happier living in your apartment complex than before. Happy residents make for a successful multifamily property; boost resident satisfaction, and you improve retention rates, garner positive online reviews, and make managing your property a more enjoyable experience overall.
So what do residents actually think of a package locker system?
Check out this firsthand account (complete with a cameo from her pup!) from a resident at The Lofts of Merchants Row, which installed a new Luxer Lockers system in 2017.