How This Top University Fixed Their Student Package Problem - Without Adding Headcount

Posted by Luxer One
on Sep 3, 2019 10:55:38 AM

School is in session, and university mailrooms around the country are starting to panic. Freshmen are receiving their first care packages, and students are ordering supplies and books from Amazon more than ever before. Students are lined up out the door of the mailroom - and in some cases, they may need to wait 15-20 minutes just to pick up their package.

 

When you're a busy college student, you don't have 15-20 minutes to wait! For mailroom employees, they're feeling overworked and tired of dodging complaints about the wait times.

 

One university in particular, a top public school in California, experienced these issues and wanted a solution. Using Luxer One, they solved their most pressing problems and future-proofed themselves from the inevitable increase in package volume in the coming years. In this case study, we interviewed this university about the process to implement Luxer One and the impact it has had on their student experience. 

 

Don't have time to read this now? Download a one-page PDF version of this case study.

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Topics: Package Delivery, Package Management, Package Lockers, Tips, Interview, FirstLookUniversity

Here's Why Your Campus Mailroom Needs Package Lockers

Posted by Luxer One
on Aug 26, 2019 9:48:48 AM

 

If you aren't already aware, Amazon has changed everything. Your incoming freshman are no longer going to the local Target or student store to get everything they need for their first dorm - they're going to order it all online. This means multiple package deliveries for every new student. They're expecting a place to keep their stuff safe while they are in class, and the convenience to pick it up whenever they want. 

 

In this article we discuss how the overwhelming paradigm shift in consumer shopping behavior has created a new problem you need to prepare for, and the best ways to do it.

 

Wondering how other universities are handling it? See our comprehensive case study on how a top California school made their package pickup times 60% faster. 

 

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Topics: Package Delivery, Package Management, Package Lockers, Tips, FirstLookUniversity

[CR80 News] How Smart Lockers Will Improve Your Campus Mailroom

Posted by Luxer One
on Aug 2, 2019 10:05:18 AM

Our very own Tyler Hansen, VP of Sales and Business Development, discusses Luxer One's smart locker solutions for higher education. With a host of locker solutions tailored specifically to the college campus, Luxer One is deploying smart lockers for package pick up and return, for use in campus mailrooms, and fully featured self-contained smart locker rooms for unattended environments.

 

Watch the video below, or read on for a full transcript.

 

Luxer One provides smart locker solutions for universities. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Luxer One, Trade Shows, Package Management, Package Lockers, Technology, Interview, FirstLookUniversity

Interview with Melody Akhtari: Creating Magical Package Delivery Solutions

Posted by Luxer One
on Jun 3, 2019 8:40:41 AM

In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem.

 

Melody Akhtari, Director of Marketing & Communications at Luxer One, says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

 

In this episode of The Future of Living Podcast, Blake Miller and Melody discuss:

Read the interview transcript below, or listen to the original 25-minute podcast here.

 

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Topics: Insider, Package Delivery, Property Management, Package Management, Package Lockers, Tips, Technology, Interview, FirstLookResidential

5 Creative Ways to Launch Your New Package Locker Amenity

Posted by Luxer One
on May 22, 2019 9:06:50 AM

It’s an exciting time at your property. By investing in package lockers, you're giving your residents the gift of time and peace of mind. No more rushing home to get their packages before the office closes, and no more worrying about package theft. With your new Luxer One package lockers, your residents can pick up their packages with ease whether it’s 1 PM or 1 AM.

 

Now that you have these lockers in place, it’s important to get your residents informed and excited about their new package locker amenity. In this post, we'll share five locker launch tips guaranteed to pump up your residents.

 

To download an infographic version of this article, click here.


Don’t have our lockers yet? Reach out to a Luxer One team member, or download this quick guide to locker features.

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Topics: Property Management, Package Management, Package Lockers, Tips, FirstLookResidential

Luxer One joins the ASSA ABLOY family

Posted by Luxer One
on Dec 19, 2018 11:46:59 AM

We're excited to share the news that Luxer One has been acquired by ASSA ABLOY, the world’s preeminent lock and access control company. 

 

 

Ever since our founding, we’ve operated under the mission to relentlessly improve how the world receives goods. Today, we join the ASSA ABLOY family of brands in the US to execute on this mission even better than before. Our team of over 130 employees will continue to operate as usual from our Sacramento headquarters, now with added resources and expertise to help us achieve our goals and go above & beyond for our customers. We thank you – our customers, partners, suppliers, and friends of the company – for your unrelenting support, and look forward to many more opportunities ahead. 

  

Read the full press release below, published on December 19, 2018. 

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Topics: Luxer One, Package Management, Package Lockers, Technology, ASSAABLOY, Company Acquisition

5 Record-Breaking 2018 Holiday Package Statistics

Posted by Luxer One
on Dec 10, 2018 5:59:57 PM

This year, shoppers smashed previous records for Black Friday and Cyber Monday spending, with over $7.9 billion spent online. As a result, multifamily properties have been bracing for the millions of package deliveries following in their wake. The dust has settled from Black Friday, and we've pulled a snapshot of package delivery statistics from thousands of Luxer One systems across the United States. These stats shed light on the aftermath of “the largest online shopping day in US history”, and paint a picture of the unique package management challenges apartment communities face every December. 

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Topics: Package Delivery, Luxer One, Holiday, Property Management, Package Management, Package Lockers

Introducing "Extra-Tall": Meet the 4-Door Locker

Posted by Luxer One
on Jun 15, 2018 4:59:52 PM

Effective package management is never one-size-fits-all, which is why we've introduced the 4-Door Locker: a Luxer One add-on unit designed to provide additional flexibility to your package management solution. Read below to learn about the 4-Door unit's dimensions, functionality, and its very unique ability to double as a dry cleaning locker. 

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Topics: Luxer One, Package Management, Package Lockers, FirstLookRetail, FirstLookOffice, FirstLookMailCenter

The Tribeca Trifecta: Luxer One, St. Louis, and Snacks

Posted by Luxer One
on May 1, 2018 12:05:34 PM

What happens when a mailroom gets "smart"? That's the question that the team at Tribeca Apartments in St. Louis asked themselves in designing a completely reimagined mailroom. The smart technology apartment community comes complete with a Luxer One package locker system, plus TV screens showing local events & weather, and even a marketplace with snacks and drinks for purchase. Read further for more on this community's creative spin on modern-day amenities. 

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Topics: Luxer One, Package Lockers, Technology, St. Louis, Tribeca Apartments

No More Porch Pirates! The Best Way to Thwart Package Theft

Posted by Luxer One
on Feb 12, 2018 3:29:06 PM

There’s something uniquely frustrating about having a package stolen right off your doorstep, and it’s an alarmingly common problem. With year-over-year package delivery on the rise (an estimated 20% increase every year), packages are becoming an even more enticing target for “porch pirates”.

CNBC explores how shoppers and residents are seeking ways to protect their packages from these porch pirates, and many are turning to package lockers. Check out their take on the issue below. 

 

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Topics: Package Delivery, Luxer One, Package Lockers, Security, Safety & Security, FirstLookRetail, FirstLookOffice, FirstLookMailCenter