As the holiday season approaches, property managers brace for the annual surge in package deliveries, a trend amplified by Black Friday and Cyber Monday shopping sprees. In 2024, U.S. retail sales between Black Friday and Cyber Monday are projected to rise 5% year over year, reaching $75 billion for the first time.

This increase underscores the growing reliance on online shopping, which, while convenient for consumers, presents logistical challenges for multifamily communities.

The Challenge: Managing the Holiday Delivery Surge

The influx of packages during peak shopping periods can overwhelm traditional mailrooms and front desk operations. Without an efficient system, properties may face cluttered common areas, increased staff workload, and potential security concerns. Residents expect timely and secure access to their deliveries, making effective package management crucial for maintaining satisfaction and retention.

The Solution: Advanced Tech Smart Package Lockers

You need innovative solutions designed to handle the complexities of modern package management. Luxer One’s smart locker systems provide secure, automated storage for deliveries, ensuring 100% package acceptance.

Residents receive instant notifications and can retrieve their packages at their convenience, reducing the burden on property staff and enhancing the resident experience.

Scalable Capacity for Peak Periods with Flex Locker

Understanding that delivery volumes fluctuate, especially during the holiday season, we've developed the Flex Locker program. This flexible solution allows properties to temporarily expand their locker capacity during peak periods.

Flex Lockers seamlessly integrate with existing systems, require no site preparation, and can be operational within minutes. This adaptability ensures properties can efficiently manage increased package volumes without permanent infrastructure changes.

During the Holiday Season and Beyond You Can Enjoy:

1. Enhanced Efficiency: Automated systems streamline package handling, freeing staff to focus on other critical tasks.

2. Improved Resident Satisfaction: Secure, 24/7 access to deliveries meets residents' expectations for convenience and reliability.

3. Scalability: Flex Locker provides a cost-effective way to adjust capacity in response to seasonal delivery surges.

4. Security: Robust systems protect against theft and misplaced packages, safeguarding residents' belongings.

Preparing for the Holiday Season

With Black Friday on November 29 and Cyber Monday on December 2, it's essential for property managers to proactively address the anticipated delivery surge. Implementing Luxer One's smart locker systems and considering the Flex Locker expansion can transform package management from a seasonal challenge into a seamless operation.

Find your perfect solution and get started today when you contact us below!

Resources: Capitol One Research