The global B2C ecommerce market reached $4.8 trillion in 2023 and is expected to grow to $9 trillion by 2032. A growth rate of 7% is anticipated over the next 3 years alone! With the surge in e-commerce, multifamily properties are facing unprecedented challenges in package management. 

From daily deliveries to seasonal peaks, property managers need innovative solutions to meet residents' expectations and reduce operational burdens. 

As the holiday season approaches, property managers brace for the annual surge in package deliveries, a trend amplified by Black Friday and Cyber Monday shopping sprees. In 2024, U.S. retail sales between Black Friday and Cyber Monday are projected to rise 5% year over year, reaching $75 billion for the first time.

This increase underscores the growing reliance on online shopping, which, while convenient for consumers, presents logistical challenges for multifamily communities.

In the age of convenience and online shopping, the rise of "porch pirates" has become a growing concern for Canadian communities. These modern-day thieves are opportunistic individuals who prey on unattended parcels left on doorsteps, pilfering deliveries meant for hardworking Canadians.

Explore how the presence of porch pirates has impacted communities across Canada, with a staggering statistic revealing that one in four of Canadian residents have experienced lost parcels due to this prevalent issue.

The holiday season is here and with it comes the biggest influx of packages seen all year! Communities worldwide will soon be overwhelmed with holiday gifting and hosting deliveries.

In fact, 43% of Americans began their 2023 holiday shopping in October, according to research by Capital One. On top of that, 46% of holiday shoppers plan to purchase at least half of seasonal gifts online.

As we enter the second-half of the year, we know that July quickly snowballs into December and with it a surge in holiday package deliveries that can overwhelm property managers. At Luxer One, we understand the challenges that come with managing this influx. Ensure that your property is ready to handle the peak delivery periods smoothly and efficiently with our smart locker solutions.

Your luxury multi-family building tenants expect the highest standards of care when it comes to package deliveries. The convenience of packages being delivered directly to the building is marred when mishandling or theft occurs. If you don’t already have a package management system on your property, consider the following best practices to ensure the security of your tenants’ packages.

Despite a global effort to protect people from the risks of COVID-19 through social distancing, safety and cleaning protocols, masking, and vaccinations – many dangers still exist. This risk has only increased with the rise of the Delta Variant

50. Million. Packages. 

This year, shoppers smashed previous records for Black Friday and Cyber Monday spending, with over $7.9 billion spent online. As a result, multifamily properties have been bracing for the millions of package deliveries following in their wake. The dust has settled from Black Friday, and we've pulled a snapshot of package delivery statistics from thousands of Luxer One systems across the United States. These stats shed light on the aftermath of “the largest online shopping day in US history”, and paint a picture of the unique package management challenges apartment communities face every December. 

Package delivery volume skyrockets during the holiday season, and parcel carriers have their work cut out for them. Companies like USPS, FedEx, UPS, and Amazon rise to the challenge by hiring seasonal drivers to keep up with the massive amount of deliveries.

Here are 4 tips to help make the delivery process as smooth as possible during this hectic, high-volume time of year.