Your luxury multi-family building tenants expect the highest standards of care when it comes to package deliveries. The convenience of packages being delivered directly to the building is marred when mishandling or theft occurs. If you don’t already have a package management system on your property, consider the following best practices to ensure the security of your tenants’ packages.

As the times change, resident wants, needs, and expectations change as well. Is your multifamily management company providing the features and amenities your residents actually want?

Despite a global effort to protect people from the risks of COVID-19 through social distancing, safety and cleaning protocols, masking, and vaccinations – many dangers still exist. This risk has only increased with the rise of the Delta Variant

At Luxer One, one of our most important goals is to speed up the delivery process for carriers. We know that in order to have a successful product, we need all of our users to have an incredible delivery and pickup experience, and the success of that is contingent upon carriers delivering quickly and efficiently.

As we near the end of the COVID-19 pandemic, many companies are actively planning strategies to return to regular operations for their office personnel. But if there is anything we have learned from the past year of lockdown, it’s that the traditional model of working in an office, Monday through Friday, is in need of a vital update.

Luxer One, the technology leader in smart locker solutions, announced today that they have been awarded a UL global safety certification for their smart locker systems.

Over 57 million Americans are living with a disability. These include hearing, visual, cognitive, and ambulatory impairments. At Luxer One, we know that many of our users will need special assistance to retrieve their packages from our lockers, which is why our electronic package lockers are designed to comply with the Americans with Disabilities Act of 1990 (ADA) and 2010 ADA Standards for Accessible Design.

Our mission is to relentlessly improve how the world receives goods, and that includes our fans across the spectrum of ability. That's why we're introducing the “Locker Accessibility Initiative.” This effectively enables all users to easily pick up packages from the Luxer One smart locker systems at over 4,500 locations. The initiative includes accommodations for users with visual, hearing, cognitive, or physical limitations. Through the use of the features we discuss below, we aim to make package pickup quick and easy for everyone. 

Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn how we can help you manage your package problems? Reach out to a member of our team here. 

At Luxer One, we're laser-focused on our customers. We strive to respond rapidly and deliver our product as quickly as possible. Many folks may shop around before deciding to partner with Luxer One, and some even buy into another company before making the switch. Unfortunately, a hasty purchase decision can end up costing customers more money in the long term when they find their needs aren't being fully met.

One property owner in particular experienced a handful of issues with another locker company and decided to look elsewhere. He reached out to our team at Luxer One, and had a much more positive experience. In this case study, we interviewed Los Angeles-based Craig Tomita about the process of implementing Luxer One and the impact that excellent customer service had in his experience. 

Don't have time to read this now? Download a one-page PDF version of this case study.

For a company to be successful, it needs to find ways to save time and money and use those resources to grow their business. Many businesses receive important packages or hard copy files on a regular basis and need an efficient way to manage and locate these assets. Insurance companies, for example, receive stacks of vital (and sometimes irreplaceable) paperwork from clients daily. They also need to send out paperwork for hard signatures. Without a mailroom and corresponding staff in place to manage this, it can be difficult to sort through this paperwork and make sure nothing gets lots. This can result in hours of lost time or even lost files. 

One company in particular, a top insurance company in Canada, experienced these issues and desperately needed a solution. They approached our team at Luxer One, and we solved their most pressing accountability and document-tracking problems. Together, we were able to future-proof their business from future growing pains. In this case study, we interviewed a company representative about their experience implementing Luxer One and the impact it has had on their daily business. 

Don't have time to read this now? Download a one-page PDF version of this case study.

When job candidates are searching for a new career, potential salary is only part of the equation. They're also looking at other factors such as commute, benefits, Glassdoor ratings, and unique job perks that a company might offer. In fact, the right workplace perks, such as a package locker in the office mailroom to streamline deliveries, can not only increase retention rates but they can even save companies money every year.

The average cost of an employee turnover is 2.5 times the individual's salary. If your target salary for a position is $50,000, you may actually spend up to $125,000 if you need to refill that position every year. With this alarming statistic in mind, it makes sense to provide benefits to your employees that both save you money in the long term and give your employees something to smile and brag about. 

In this article, we review seven workplace perks you may not have thought about that can give you an edge in the hiring process, and keep your employees excited to come to work every day.

Luxer One provides smart locker solutions for office. Want to learn how we can help you manage your package problems? Reach out to a member of our team here.