Luxer One was featured in this Associated Press story on the innovations solving for the boom in package deliveries. Read on for our perspective on how apartment managers can solve their operational challenges.

Read the article below, or view the original source on Associated Press here.

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team here. 

School is in session, and university mailrooms around the country are starting to panic. Freshmen are receiving their first care packages, and students are ordering supplies and books from Amazon more than ever before. Students are lined up out the door of the mailroom - and in some cases, they may need to wait 15-20 minutes just to pick up their package.

When you're a busy college student, you don't have 15-20 minutes to wait! For mailroom employees, they're feeling overworked and tired of dodging complaints about the wait times.

One university in particular, a top public school in California, experienced these issues and wanted a solution. Using Luxer One, they solved their most pressing problems and future-proofed themselves from the inevitable increase in package volume in the coming years. In this case study, we interviewed this university about the process to implement Luxer One and the impact it has had on their student experience. 

Don't have time to read this now? Download a one-page PDF version of this case study.

If you aren't already aware, Amazon has changed everything. Your incoming freshman are no longer going to the local Target or student store to get everything they need for their first dorm - they're going to order it all online. This means multiple package deliveries for every new student. They're expecting a place to keep their stuff safe while they are in class, and the convenience to pick it up whenever they want. 

In this article we discuss how the overwhelming paradigm shift in consumer shopping behavior has created a new problem you need to prepare for, and the best ways to do it.

Wondering how other universities are handling it? See our comprehensive case study on how a top California school made their package pickup times 60% faster. 

In this interview with RETHINK Retail, Luxer One's Director of Communications, Melody Akhtari, discusses smart locker solutions for retail stores. Buy online pick up in store, or BOPIS, is the latest concept for retail stores to adapt to the ecommerce boom and keep customers coming to stores. 

Luxer One is live in over 1300 retail locations throughout the US and Canada – more than any other locker company. With our lockers in place, one major retailer reported customer satisfaction scores raised from 65% to 95%. This is the best way to adapt to the future of retail. 

Watch the video below, or read on for a full transcript.

Luxer One provides smart locker solutions for retail. Want to learn more? Reach out to a member of our team here. 

In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem.

Melody Akhtari, Director of Marketing & Communications at Luxer One, says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

In this episode of The Future of Living Podcast, Blake Miller and Melody discuss:

• How package lockers increase both efficiency and a buildings bottom line.

• What property owners should be considering when planning for package locker services in their buildings.

• Ensuring accessibility to package locker services through compliance and customization.

Read the interview transcript below, or listen to the original 25-minute podcast here.

It’s an exciting time at your property. By investing in package lockers, you're giving your residents the gift of time and peace of mind. No more rushing home to get their packages before the office closes, and no more worrying about package theft. With your new Luxer One package lockers, your residents can pick up their packages with ease whether it’s 1 PM or 1 AM.

Now that you have these lockers in place, it’s important to get your residents informed and excited about their new package locker amenity. In this post, we'll share five locker launch tips guaranteed to pump up your residents.

To download an infographic version of this article, click here.

Don’t have our lockers yet? Reach out to a Luxer One team member, or download this quick guide to locker features.

Package delivery volume skyrockets during the holiday season, and parcel carriers have their work cut out for them. Companies like USPS, FedEx, UPS, and Amazon rise to the challenge by hiring seasonal drivers to keep up with the massive amount of deliveries.

Here are 4 tips to help make the delivery process as smooth as possible during this hectic, high-volume time of year.

Your residents receive more packages during the winter holidays than any other time of year. Here are 5 tips to help them pick up their deliveries faster, make sure they never miss a package, and to spread the joy and excitement of the holiday season.

As a multifamily property manager, one of the most important ways to optimize your package lockers is to make sure that all of your residents are properly set up to use the service. When you have 100% resident adoption, you get the maximum benefit out of your lockers.

Residents are typically excited to use the lockers, and when they're well-implemented, residents love package lockers. However, an apartment complex can inadvertently make it more difficult for residents to embrace the new system. The key to high adoption rates is to avoid putting up these barriers to resident adoption.

What are these barriers, and how can you side-step them?

Package lockers are a big investment. If you're considering getting a locker system, it's important to ask these six questions during your due diligence. You'll set your property up to make the most out of your lockers, and also avoid several potential headaches down the road. Know what to prepare for now, and you'll prime your property for years of simple, easy-to-use automated package acceptance.

If you're looking for hard data on the package problem, check out this infographic.