Starting today, you can purchase Luxer Lockers directly from your local Home Depot store. Luxer Lockers are a commonly requested amenity in multifamily residences to accommodate package delivery from online shopping. These lockers give residents peace of mind that their packages will be kept safe and secure, especially in the face of rising package theft incidents. In this article, we review common use cases for Luxer Lockers and share all of the information you need to order your own system from The Home Depot.
Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn more? Download our specifications sheet here.
1. What is a Luxer Locker?
Luxer Lockers are Luxer One's flagship product, shown in the image above. They provide a "3-legged stool" solution for package management. The three legs of our metaphorical stool include property managers, residents, and carriers, and we guarantee an excellent user experience for each of these groups.
Traditionally, property managers have accepted and stored packages for their residents in their front office. For many properties, this has turned into over 40 packages per day! They then need to notify their residents that a package has arrived with a mail slip in their mailbox, and drop everything to hand off the package when the resident arrives at the office to pick it up. This tedious workflow can add up to 4+ hours each day to manage resident packages - time they could be using to give tours, sign new residents, and tend to other needs residents may have.
Residents have issues with this traditional model as well - in order to pick up their package, they need to make it home in time to arrive at the office before they close - typically 5 PM or 6 PM. Then they have to wait while the property manager or leasing agent searches for the right package.
Carriers are an important part of this picture as well. They will either need to work with a property manager to agree to sign for resident packages, or manually deliver door-to-door. In a large complex, delivery straight to the unit's door could add up to significant time, which reduces the number of packages they can deliver in a day. Some management offices may not open until 10 AM or later, which can make scheduling deliveries difficult as well.
Luxer Lockers solve all of these problems for property managers, residents, and carriers. They provide a fully-automated place to deliver or pick up packages and are typically available for use 24/7. Carriers can deliver packages in one central location at any time of the day, and residents don't need to rush home to pick up their items. Property managers are removed from this delivery and pickup equation altogether, reducing their package management hours to just a few per week. To learn more about how Luxer Lockers work, visit our product page here.
2. What is the installation process like?
The Luxer One team makes the installation process as easy as possible. Once you purchase a locker system, you are assigned a dedicated Project Manager to assist with the entire installation process. The Project Manager will walk you through the pre-installation requirements. This includes details like power and internet requirements, space dimensions, and more.
On the day of installation, Luxer One takes care of all the details. We have a dedicated team on-site to deliver the lockers and install them. The delivery is completely white-glove, meaning we will even recycle all of the packaging for you. The installation team makes sure the lockers are fully up and running, ready for your influx of packages. Depending on the number of locker units you order, this typically only takes one day.
3. How can I buy Luxer Lockers at The Home Depot?
We're excited to share an easy, new way to buy Luxer Lockers through the Pro desk at your local Home Depot store. The staff will be able to assist you in the ordering process and explain anything you need to know. If you've visited the Pro desk to learn more about Luxer Lockers, comment below to share your experience!
Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn more? Download our specifications sheet here.
