School is in session, and university mailrooms around the country are starting to panic. Freshmen are receiving their first care packages, and students are ordering supplies and books from Amazon more than ever before. Students are lined up out the door of the mailroom - and in some cases, they may need to wait 15-20 minutes just to pick up their package.

When you're a busy college student, you don't have 15-20 minutes to wait! For mailroom employees, they're feeling overworked and tired of dodging complaints about the wait times.

One university in particular, a top public school in California, experienced these issues and wanted a solution. Using Luxer One, they solved their most pressing problems and future-proofed themselves from the inevitable increase in package volume in the coming years. In this case study, we interviewed this university about the process to implement Luxer One and the impact it has had on their student experience. 

Don't have time to read this now? Download a one-page PDF version of this case study.

If you aren't already aware, Amazon has changed everything. Your incoming freshman are no longer going to the local Target or student store to get everything they need for their first dorm - they're going to order it all online. This means multiple package deliveries for every new student. They're expecting a place to keep their stuff safe while they are in class, and the convenience to pick it up whenever they want. 

In this article we discuss how the overwhelming paradigm shift in consumer shopping behavior has created a new problem you need to prepare for, and the best ways to do it.

Wondering how other universities are handling it? See our comprehensive case study on how a top California school made their package pickup times 60% faster. 

In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem.

Melody Akhtari, Director of Marketing & Communications at Luxer One, says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

In this episode of The Future of Living Podcast, Blake Miller and Melody discuss:

• How package lockers increase both efficiency and a buildings bottom line.

• What property owners should be considering when planning for package locker services in their buildings.

• Ensuring accessibility to package locker services through compliance and customization.

Read the interview transcript below, or listen to the original 25-minute podcast here.