As the multifamily industry evolves, property managers are navigating a complex landscape shaped by shifting economic forces, technological advances, and regulatory changes. Let’s dive into five key challenges managers are expected to face in 2025 and explore strategies for overcoming them.

The global B2C ecommerce market reached $4.8 trillion in 2023 and is expected to grow to $9 trillion by 2032. A growth rate of 7% is anticipated over the next 3 years alone! With the surge in e-commerce, multifamily properties are facing unprecedented challenges in package management. 

From daily deliveries to seasonal peaks, property managers need innovative solutions to meet residents' expectations and reduce operational burdens. 

In an exciting move to elevate the fan experience at soccer events, the United Soccer League (USL) has partnered with Droplocker by Luxer One, positioning Droplocker as the Official Fan Storage Locker Supplier for all seven USL leagues. This collaboration underscores a shared commitment to creating more convenient, secure, and enjoyable matchdays for fans across North America.

As the holiday season approaches, property managers brace for the annual surge in package deliveries, a trend amplified by Black Friday and Cyber Monday shopping sprees. In 2024, U.S. retail sales between Black Friday and Cyber Monday are projected to rise 5% year over year, reaching $75 billion for the first time.

This increase underscores the growing reliance on online shopping, which, while convenient for consumers, presents logistical challenges for multifamily communities.

In the age of convenience and online shopping, the rise of "porch pirates" has become a growing concern for Canadian communities. These modern-day thieves are opportunistic individuals who prey on unattended parcels left on doorsteps, pilfering deliveries meant for hardworking Canadians.

Explore how the presence of porch pirates has impacted communities across Canada, with a staggering statistic revealing that one in four of Canadian residents have experienced lost parcels due to this prevalent issue.

The holiday season is here and with it comes the biggest influx of packages seen all year! Communities worldwide will soon be overwhelmed with holiday gifting and hosting deliveries.

In fact, 43% of Americans began their 2023 holiday shopping in October, according to research by Capital One. On top of that, 46% of holiday shoppers plan to purchase at least half of seasonal gifts online.

Multifamily property managers are facing two critical challenges: managing the ever-increasing volume of packages and finding ways to generate new revenue streams—all while working with limited budgets. With budget season in full swing and holiday package piles on the horizon it’s no wonder this issue is at the forefront of our minds.

The Growing Package Problem

More residents than ever shopping online and package delivery has become a logistical nightmare for many property managers. Piles of boxes can clutter lobbies, overwhelm leasing offices, and frustrate residents if their deliveries aren’t properly secured or managed.

Manual package handling is time-consuming, error-prone, and takes valuable time away from your team’s more critical responsibilities. Not to mention, improperly stored packages can result in theft or damage, leading to dissatisfied tenants.

Retail businesses rely heavily on technology, from tablets and mobile scanners to point-of-sale systems. Managing these devices often becomes a logistical nightmare, resulting in lost, damaged, or undercharged equipment. Mismanagement not only slows down operations but can also lead to significant revenue losses.

Retailers need a streamlined solution that ensures devices are always secure, fully charged, and easily accessible. When devices are properly managed, retailers can rest assured that their operating systems are optimized and efficient. Smart lockers have become the ideal choice for retailers to resolve the growing problem of device management.

Device Management Lockers Boost Productivity

Misplaced or uncharged devices can bring retail activities to a halt, especially when employees need devices for crucial tasks like scanning inventory or processing transactions. Smart lockers equipped with charging ports offer a solution by ensuring every device is in a designated spot, charged, and ready to go, minimizing downtime and maximizing productivity.

Handling the influx of package deliveries efficiently and securely is one of the growing challenges for property managers worldwide. As online shopping continues to surge, the need for reliable package management solutions is more critical than ever. At Luxer One, we understand the intricacies of property management and the importance of making informed decisions. Here are key factors property managers should consider when choosing package delivery locker management solutions.

1. Value vs Price

The old adage, "You get what you pay for," rings particularly true in the realm of package delivery lockers. It may be tempting to pick the cheapest option, but it's important to think about the value it offers.

While cheaper lockers may seem like a good deal, they often have less security, less space, and less than optimal customer service. Some smart locker companies may offer lower prices at the cost of surveillance options, quality customer service, and/or optimal capacity capabilities.

When selecting a locker solution, consider its strength, security, ease of use, and level of customer support. A high-quality locker makes it easy and safe to get packages, saving time and trouble in the future.

Investing in a higher-quality locker may cost more upfront, but it can ultimately save you time, money, and stress in the long term. Ensuring a superior user experience ultimately reduces costs and headaches down the line.

It's five minutes until kick-off, and there's a rush of fans heading towards the gate—each one carrying a bag that needs to be checked. Half of them are annoyed that the lines are long and the other half are frustrated that their bag breaks the rules.

The security team shouldn’t have to worry about upset fans missing the kickoff to take their bags back to their car. Guests shouldn’t have to worry about the safety of their personal items or leaving them a mile away in their car! Instead, stadiums across the country are beginning to implement self-service, bag drop smart locker systems.