What happens when a mailroom gets "smart"? That's the question that the team at Tribeca Apartments in St. Louis asked themselves in designing a completely reimagined mailroom. The smart technology apartment community comes complete with a Luxer One package locker system, plus TV screens showing local events & weather, and even a marketplace with snacks and drinks for purchase. Read further for more on this community's creative spin on modern-day amenities.
As a multifamily property manager, one of the most important ways to optimize your package lockers is to make sure that all of your residents are properly set up to use the service. When you have 100% resident adoption, you get the maximum benefit out of your lockers.
Residents are typically excited to use the lockers, and when they're well-implemented, residents love package lockers. However, an apartment complex can inadvertently make it more difficult for residents to embrace the new system. The key to high adoption rates is to avoid putting up these barriers to resident adoption.
What are these barriers, and how can you side-step them?
Automated package acceptance is a game-changer. You don’t need to babysit every delivery, you don’t need to micromanage every pickup, and your residents don’t need to worry about packages sitting, unsecure, on their doorsteps.
While 24/7 automated pickup takes a huge amount of work and worry off your plate, it does raise a concern: people are interacting with a valuable part of your property unsupervised. What happens if something goes wrong?
That’s where video surveillance comes in. Proper video security that captures the entire package acceptance area – either a full shot of your lockers or package room – is crucial to getting a complete package management solution. If something goes wrong in that final mile of package delivery, you should know that someone behind the scenes has your back.
Technology plays a crucial part in the development of new multifamily amenities. When Luxer One was founded, we made it our mission to always pursue new and creative ways to solve the package problem for our customers. This year, we’re pleased to be the first vendor in multifamily to offer The Smart Package Room®, a new addition to our suite of locker & package room offerings.