Luxer One Blog

In this interview with RETHINK Retail, Luxer One's Director of Communications, Melody Akhtari, discusses smart locker solutions for retail stores. Buy online pick up in store, or BOPIS, is the latest concept for retail stores to adapt to the ecommerce boom and keep customers coming to stores. 

Luxer One is live in over 1300 retail locations throughout the US and Canada – more than any other locker company. With our lockers in place, one major retailer reported customer satisfaction scores raised from 65% to 95%. This is the best way to adapt to the future of retail. 

Watch the video below, or read on for a full transcript.

Luxer One provides smart locker solutions for retail. Want to learn more? Reach out to a member of our team here. 

Our very own Tyler Hansen, VP of Sales and Business Development, discusses Luxer One's smart locker solutions for higher education. With a host of locker solutions tailored specifically to the college campus, Luxer One is deploying smart lockers for package pick up and return, for use in campus mailrooms, and fully featured self-contained smart locker rooms for unattended environments.

Watch the video below, or read on for a full transcript.

Luxer One provides smart locker solutions for universities. Want to learn how we can help you manage your package problems? Reach out to a member of our team here. 

In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem.

Melody Akhtari, Director of Marketing & Communications at Luxer One, says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

In this episode of The Future of Living Podcast, Blake Miller and Melody discuss:

• How package lockers increase both efficiency and a buildings bottom line.

• What property owners should be considering when planning for package locker services in their buildings.

• Ensuring accessibility to package locker services through compliance and customization.

Read the interview transcript below, or listen to the original 25-minute podcast here.

We're excited to share the news that Luxer One has been acquired by ASSA ABLOY, the world’s preeminent lock and access control company. 

Ever since our founding, we’ve operated under the mission to relentlessly improve how the world receives goods. Today, we join the ASSA ABLOY family of brands in the US to execute on this mission even better than before. Our team of over 130 employees will continue to operate as usual from our Sacramento headquarters, now with added resources and expertise to help us achieve our goals and go above & beyond for our customers. We thank you – our customers, partners, suppliers, and friends of the company – for your unrelenting support, and look forward to many more opportunities ahead. 

Read the full press release below, published on December 19, 2018. 

Big news—we’re excited to announce that Luxer One has become a Certified RealPage Exchange AppPartner. We've been working to build this integration with the RealPage team to make life easier for our customers. This deeper partnership with RealPage allows us to do just that—we're working together to provide our shared customers with an unparalleled level of service.

Beyond software, RealPage has also selected Luxer One as the hardware provider to service RealPage clients’ package locker needs. Read further for details on the RealPage and Luxer One integration. 

This article was published as a press release on June 12, 2018. You can check out the full release here.

What happens when a mailroom gets "smart"? That's the question that the team at Tribeca Apartments in St. Louis asked themselves in designing a completely reimagined mailroom. The smart technology apartment community comes complete with a Luxer One package locker system, plus TV screens showing local events & weather, and even a marketplace with snacks and drinks for purchase. Read further for more on this community's creative spin on modern-day amenities. 

As a multifamily property manager, one of the most important ways to optimize your package lockers is to make sure that all of your residents are properly set up to use the service. When you have 100% resident adoption, you get the maximum benefit out of your lockers.

Residents are typically excited to use the lockers, and when they're well-implemented, residents love package lockers. However, an apartment complex can inadvertently make it more difficult for residents to embrace the new system. The key to high adoption rates is to avoid putting up these barriers to resident adoption.

What are these barriers, and how can you side-step them?

Automated package acceptance is a game-changer. You don’t need to babysit every delivery, you don’t need to micromanage every pickup, and your residents don’t need to worry about packages sitting, unsecure, on their doorsteps.

While 24/7 automated pickup takes a huge amount of work and worry off your plate, it does raise a concern: people are interacting with a valuable part of your property unsupervised. What happens if something goes wrong? 

That’s where video surveillance comes in. Proper video security that captures the entire package acceptance area – either a full shot of your lockers or package room – is crucial to getting a complete package management solution. If something goes wrong in that final mile of package delivery, you should know that someone behind the scenes has your back.

Technology plays a crucial part in the development of new multifamily amenities. When Luxer One was founded, we made it our mission to always pursue new and creative ways to solve the package problem for our customers. This year, we’re pleased to be the first vendor in multifamily to offer The Smart Package Room®, a new addition to our suite of locker & package room offerings.