In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem.

Melody Akhtari, Director of Marketing & Communications at Luxer One, says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

In this episode of The Future of Living Podcast, Blake Miller and Melody discuss:

• How package lockers increase both efficiency and a buildings bottom line.

• What property owners should be considering when planning for package locker services in their buildings.

• Ensuring accessibility to package locker services through compliance and customization.

Read the interview transcript below, or listen to the original 25-minute podcast here.

It’s an exciting time at your property. By investing in package lockers, you're giving your residents the gift of time and peace of mind. No more rushing home to get their packages before the office closes, and no more worrying about package theft. With your new Luxer One package lockers, your residents can pick up their packages with ease whether it’s 1 PM or 1 AM.

Now that you have these lockers in place, it’s important to get your residents informed and excited about their new package locker amenity. In this post, we'll share five locker launch tips guaranteed to pump up your residents.

To download an infographic version of this article, click here.

Don’t have our lockers yet? Reach out to a Luxer One team member, or download this quick guide to locker features.

We're excited to share the news that Luxer One has been acquired by ASSA ABLOY, the world’s preeminent lock and access control company. 

Ever since our founding, we’ve operated under the mission to relentlessly improve how the world receives goods. Today, we join the ASSA ABLOY family of brands in the US to execute on this mission even better than before. Our team of over 130 employees will continue to operate as usual from our Sacramento headquarters, now with added resources and expertise to help us achieve our goals and go above & beyond for our customers. We thank you – our customers, partners, suppliers, and friends of the company – for your unrelenting support, and look forward to many more opportunities ahead. 

Read the full press release below, published on December 19, 2018. 

This year, shoppers smashed previous records for Black Friday and Cyber Monday spending, with over $7.9 billion spent online. As a result, multifamily properties have been bracing for the millions of package deliveries following in their wake. The dust has settled from Black Friday, and we've pulled a snapshot of package delivery statistics from thousands of Luxer One systems across the United States. These stats shed light on the aftermath of “the largest online shopping day in US history”, and paint a picture of the unique package management challenges apartment communities face every December. 

Effective package management is never one-size-fits-all, which is why we've introduced the 4-Door Locker: a Luxer One add-on unit designed to provide additional flexibility to your package management solution. Read below to learn about the 4-Door unit's dimensions, functionality, and its very unique ability to double as a dry cleaning locker. 

What happens when a mailroom gets "smart"? That's the question that the team at Tribeca Apartments in St. Louis asked themselves in designing a completely reimagined mailroom. The smart technology apartment community comes complete with a Luxer One package locker system, plus TV screens showing local events & weather, and even a marketplace with snacks and drinks for purchase. Read further for more on this community's creative spin on modern-day amenities. 

There’s something uniquely frustrating about having a package stolen right off your doorstep, and it’s an alarmingly common problem. With year-over-year package delivery on the rise (an estimated 20% increase every year), packages are becoming an even more enticing target for “porch pirates”.

CNBC explores how shoppers and residents are seeking ways to protect their packages from these porch pirates, and many are turning to package lockers. Check out their take on the issue below. 

As a multifamily property manager, one of the most important ways to optimize your package lockers is to make sure that all of your residents are properly set up to use the service. When you have 100% resident adoption, you get the maximum benefit out of your lockers.

Residents are typically excited to use the lockers, and when they're well-implemented, residents love package lockers. However, an apartment complex can inadvertently make it more difficult for residents to embrace the new system. The key to high adoption rates is to avoid putting up these barriers to resident adoption.

What are these barriers, and how can you side-step them?

One of the key benefits of an automated package management system is that your residents are going to be happier living in your apartment complex than before. Happy residents make for a successful multifamily property; boost resident satisfaction, and you improve retention rates, garner positive online reviews, and make managing your property a more enjoyable experience overall.

So what do residents actually think of a package locker system?

Check out this firsthand account (complete with a cameo from her pup!) from a resident at The Lofts of Merchants Row, which installed a new Luxer Lockers system in 2017.

Package lockers are a big investment. If you're considering getting a locker system, it's important to ask these six questions during your due diligence. You'll set your property up to make the most out of your lockers, and also avoid several potential headaches down the road. Know what to prepare for now, and you'll prime your property for years of simple, easy-to-use automated package acceptance.

If you're looking for hard data on the package problem, check out this infographic.