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Recap of Our Week at NMHC OPTECH 2019

Posted by Luxer One
on Nov 18, 2019 10:52:08 AM

 

Between November 11-13 2019, our team joined thousands of attendees at one of the biggest multifamily event of the year: NMHC OPTECH Conference & Exposition. This year's conference took place in Dallas, TX, where we spent three jam-packed days attending sessions, holding one-on-one meetings, hearing incredible speakers, and meeting hundreds of fellow attendees at the Luxer One booth.

 

Read on for a recap of the new solutions we showcased to the industry.

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Topics: Luxer One, Trade Shows, Package Management

Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

Posted by Luxer One
on Nov 14, 2019 10:04:53 AM

At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One's smart lockers to their existing workflows.  

 

Read the press release below, or view the original on Business Wire here.

 

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Insider, Luxer One, Technology

Accessibility: How Luxer One Makes Package Pickup Easy For Everyone

Posted by Luxer One
on Nov 11, 2019 7:34:20 AM

Over 57 million Americans are living with a disability. These include hearing, visual, cognitive, and ambulatory impairments. At Luxer One, we know that many of our users will need special assistance to retrieve their packages from our lockers, which is why our electronic package lockers are designed to comply with the Americans with Disabilities Act of 1990 (ADA) and 2010 ADA Standards for Accessible Design.

 

Our mission is to relentlessly improve how the world receives goods, and that includes our fans across the spectrum of ability. That's why we're introducing the “Locker Accessibility Initiative.” This effectively enables all users to easily pick up packages from the Luxer One smart locker systems at over 4,500 locations. The initiative includes accommodations for users with visual, hearing, cognitive, or physical limitations. Through the use of the features we discuss below, we aim to make package pickup quick and easy for everyone. 

 

Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Insider, Package Delivery, Luxer One, Package Management, Package Lockers, Safety & Security, Tips, Technology

How One Insurance Company Eliminated Their Mailroom And Fixed Their Package Problem

Posted by Luxer One
on Sep 30, 2019 9:39:39 AM

For a company to be successful, it needs to find ways to save time and money and use those resources to grow their business. Many businesses receive important packages or hard copy files on a regular basis and need an efficient way to manage and locate these assets. Insurance companies, for example, receive stacks of vital (and sometimes irreplaceable) paperwork from clients daily. They also need to send out paperwork for hard signatures.

 

Without a mailroom and corresponding staff in place to manage this, it can be difficult to sort through this paperwork and make sure nothing gets lost. This can result in hours of lost time or even lost files. 

 

One company in particular, a top insurance company in Canada, experienced these issues and desperately needed a solution. They approached our team at Luxer One, and we solved their most pressing accountability and document-tracking problems.

 

Together, we were able to future-proof their business from future growing pains. In this case study, we interviewed a company representative about their experience implementing Luxer One and the impact it has had on their daily business. 

 

Don't have time to read this now? Download a one-page PDF version of this case study.

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Topics: Insider, Package Delivery, Luxer One, Package Management, Package Lockers, Security, Tips, Interview, FirstLookOffice

7 Workplace Perks That Keep Employees Happy And Improve Retention

Posted by Luxer One
on Sep 25, 2019 8:54:56 AM

When job candidates are searching for a new career, potential salary is only part of the equation. They're also looking at other factors such as commute, benefits, Glassdoor ratings, and unique job perks that a company might offer. In fact, the right workplace perks, such as a package locker in the office mailroom to streamline deliveries, can not only increase retention rates but they can even save companies money every year.

 

The average cost of an employee turnover is 2.5 times the individual's salary. If your target salary for a position is $50,000, you may actually spend up to $125,000 if you need to refill that position every year. With this alarming statistic in mind, it makes sense to provide benefits to your employees that both save you money in the long term and give your employees something to smile and brag about. 

 

In this article, we review seven workplace perks you may not have thought about that can give you an edge in the hiring process, and keep your employees excited to come to work every day.

 

Luxer One provides smart locker solutions for office. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Package Delivery, Luxer One, Package Management, Package Lockers, Tips, FirstLookOffice

[Associated Press] Lobby Crush: Online Shopping Leads to Mountains of Boxes

Posted by Luxer One
on Sep 10, 2019 9:22:36 AM

Luxer One was featured in this Associated Press story on the innovations solving for the boom in package deliveries. Read on for our perspective on how apartment managers can solve their operational challenges.

 

Read the article below, or view the original source on Associated Press here.

 

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

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Topics: Package Delivery, Luxer One, Package Management, Package Lockers, Tips, Interview, FirstLookResidential

How This Top University Fixed Their Student Package Problem - Without Adding Headcount

Posted by Luxer One
on Sep 3, 2019 10:55:38 AM

School is in session, and university mailrooms around the country are starting to panic. Freshmen are receiving their first care packages, and students are ordering supplies and books from Amazon more than ever before. Students are lined up out the door of the mailroom - and in some cases, they may need to wait 15-20 minutes just to pick up their package.

 

When you're a busy college student, you don't have 15-20 minutes to wait! For mailroom employees, they're feeling overworked and tired of dodging complaints about the wait times.

 

One university in particular, a top public school in California, experienced these issues and wanted a solution. Using Luxer One, they solved their most pressing problems and future-proofed themselves from the inevitable increase in package volume in the coming years. In this case study, we interviewed this university about the process to implement Luxer One and the impact it has had on their student experience. 

 

Don't have time to read this now? Download a one-page PDF version of this case study.

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Topics: Package Delivery, Package Management, Package Lockers, Tips, Interview, FirstLookUniversity

[Apple Insider] Apple Business Solutions: Luxer One Parcel Lockers

Posted by Luxer One
on Aug 23, 2019 9:35:32 AM

At Luxer One, we use only the highest quality materials available to maintain security and integrity in our products. That's why when it came time to select a platform to run our proprietary software, we chose Apple's iOS. As the most secure hardware on the market and a UI most customers are already familiar with, we believe this provides the most seamless experience for the customer.

 

Apple Insider has been the most trusted review and news site for everything Apple since 1997. In this article, writer Amber Neely explores Luxer One's unique use-case for the Apple iPad and iOS software.

 

Read the full article below, or see the original article on Apple Insider.

 

Luxer One builds the world's smartest lockers for multifamily residences, university, retail, and office. Want to learn more? Reach out to a member of our team here

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Topics: Insider, Luxer One, Security, Safety & Security, Technology, Interview

Core Values Showcase: Melina Aguilar - Accounting Clerk

Posted by Luxer One
on Aug 21, 2019 8:58:24 AM

At Luxer One, we're on a mission to relentlessly improve how the world receives goods. How do we do that? We hire the best people possible who will join us as we challenge the status quo and redefine package management across industries. Our employees live our core values every day - they embody pride and ownership in Luxer One, they are solutions driven, they respond rapidly, and they always do the right thing.

 

In this new series, we will highlight the incredible people behind Luxer One, starting with Melina Aguilar. Melina is a recent winner of a Luxer One core value award. She works on the finance team, supporting customers with billing inquiries and compliance. 


 
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Topics: Insider, Luxer One, Interview

[RETHINK Retail] How to Bring Online Shoppers Into Your Brick and Mortar Store

Posted by Luxer One
on Aug 9, 2019 2:08:10 PM

In this interview with RETHINK Retail, Luxer One's Director of Communications, Melody Akhtari, discusses smart locker solutions for retail stores. Buy online pick up in store, or BOPIS, is the latest concept for retail stores to adapt to the ecommerce boom and keep customers coming to stores. 

 

Luxer One is live in over 1300 retail locations throughout the US and Canada – more than any other locker company. With our lockers in place, one major retailer reported customer satisfaction scores raised from 65% to 95%. This is the best way to adapt to the future of retail. 

 

Watch the video below, or read on for a full transcript.

 

Luxer One provides smart locker solutions for retail. Want to learn more? Reach out to a member of our team here

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Topics: Luxer One, Trade Shows, Security, Tips, Technology, Interview, BOPIS, Retail, FirstLookRetail