Between January 12-14 2020, our team joined thousands of attendees at one of the biggest retail events of the year: NRF Big Show 2020. What a great way to kick off the new year! This year's conference took place in New York City, where we spent three jam-packed days attending sessions, holding one-on-one meetings, hearing incredible speakers, and meeting hundreds of fellow attendees at the Luxer One booth.

Read on for a recap of the event including our revolutionary solution for returns using our BOPIS lockers.

If you didn’t have a chance to meet us at the show, we’d still love to connect with you! Reach out to a team member here, and look out for us at NRF Big Show next year.

50. Million. Packages. 

Starting today, you can purchase Luxer Lockers directly from your local Home Depot store. Luxer Lockers are a commonly requested amenity in multifamily residences to accommodate package delivery from online shopping. These lockers give residents peace of mind that their packages will be kept safe and secure, especially in the face of rising package theft incidents. In this article, we review common use cases for Luxer Lockers and share all of the information you need to order your own system from The Home Depot. 

Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn more? Download our specifications sheet here. 

Following a trend that has lasted more than a decade and shows no sign of slowing down, holiday shopping online has hit record highs this year - as brick-and-mortar sales continue to decline. This affects property managers at multifamily residences, as well as shoppers waiting for their holiday gifts to arrive.

By accepting over 48 million packages this year, we've learned a lot. We want to shed some light on how these increasing numbers affect the world of package delivery, and prepare everyone on what's yet to come for the rest of December. In this article, we cover four shocking statistics on online shopping, package deliveries, and Luxer One for the holiday season of 2019.

Smart locker systems like Luxer One can help you beat the holiday package blues. Reach out to a team member anytime to learn more. 

Between November 11-13 2019, our team joined thousands of attendees at one of the biggest multifamily event of the year: NMHC OPTECH Conference & Exposition. This year's conference took place in Dallas, TX, where we spent three jam-packed days attending sessions, holding one-on-one meetings, hearing incredible speakers, and meeting hundreds of fellow attendees at the Luxer One booth.

Read on for a recap of the new solutions we showcased to the industry.

At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One's smart lockers to their existing workflows.  

Read the press release below, or view the original on Business Wire here.

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team here. 

Over 57 million Americans are living with a disability. These include hearing, visual, cognitive, and ambulatory impairments. At Luxer One, we know that many of our users will need special assistance to retrieve their packages from our lockers, which is why our electronic package lockers are designed to comply with the Americans with Disabilities Act of 1990 (ADA) and 2010 ADA Standards for Accessible Design.

Our mission is to relentlessly improve how the world receives goods, and that includes our fans across the spectrum of ability. That's why we're introducing the “Locker Accessibility Initiative.” This effectively enables all users to easily pick up packages from the Luxer One smart locker systems at over 4,500 locations. The initiative includes accommodations for users with visual, hearing, cognitive, or physical limitations. Through the use of the features we discuss below, we aim to make package pickup quick and easy for everyone. 

Luxer One provides smart locker solutions for multifamily, university, office and retail. Want to learn how we can help you manage your package problems? Reach out to a member of our team here. 

At Luxer One, we're laser-focused on our customers. We strive to respond rapidly and deliver our product as quickly as possible. Many folks may shop around before deciding to partner with Luxer One, and some even buy into another company before making the switch. Unfortunately, a hasty purchase decision can end up costing customers more money in the long term when they find their needs aren't being fully met.

One property owner in particular experienced a handful of issues with another locker company and decided to look elsewhere. He reached out to our team at Luxer One, and had a much more positive experience. In this case study, we interviewed Los Angeles-based Craig Tomita about the process of implementing Luxer One and the impact that excellent customer service had in his experience. 

Don't have time to read this now? Download a one-page PDF version of this case study.

For a company to be successful, it needs to find ways to save time and money and use those resources to grow their business. Many businesses receive important packages or hard copy files on a regular basis and need an efficient way to manage and locate these assets. Insurance companies, for example, receive stacks of vital (and sometimes irreplaceable) paperwork from clients daily. They also need to send out paperwork for hard signatures. Without a mailroom and corresponding staff in place to manage this, it can be difficult to sort through this paperwork and make sure nothing gets lots. This can result in hours of lost time or even lost files. 

One company in particular, a top insurance company in Canada, experienced these issues and desperately needed a solution. They approached our team at Luxer One, and we solved their most pressing accountability and document-tracking problems. Together, we were able to future-proof their business from future growing pains. In this case study, we interviewed a company representative about their experience implementing Luxer One and the impact it has had on their daily business. 

Don't have time to read this now? Download a one-page PDF version of this case study.